Privacy Policy

Beloved Moment

Email: support@belovedmoment.com

You can contact us regarding privacy or data protection issues at any time via the above email.

When you use Beloved Moment, we may collect the following information:

• Your name and email address
• Payment information (processed securely via third-party providers)
• Photos, videos, and other content you upload
• Reviews or testimonials you provide
• Any messages or information you voluntarily provide to us

We only collect information necessary to provide and improve our services.

Your information is used to:

• Process orders and deliver your requested videos
• Communicate with you regarding your orders or inquiries
• Provide customer support
• Improve our services and user experience
• Send optional marketing communications if you have opted in

All photos and files you upload belong to you. We may use your content solely to create your requested video.

Marketing Use of Reviews and Videos

With your consent, we may use your reviews, testimonials, and final videos for marketing purposes, such as on our website, social media, or promotional materials. You may opt out at any time by contacting us, and your preference will be respected.

Under UK GDPR, we process your personal data on the following legal bases:

• Performance of a contract: to provide the service you requested
• Consent: for marketing communications, reviews, or other optional features
• Legitimate interests: to improve our website, services, and user experience

We retain personal data, including photos, videos, and account information, only as long as necessary to provide services or comply with legal obligations.

You may request deletion of your data at any time by contacting support@belovedmoment.com. Upon request, we will permanently delete your content from our systems.

We may share your data with trusted third-party service providers, such as payment processors, hosting providers, and analytics tools, solely to deliver the service.

We do not sell, trade, or rent your personal data.

Under UK GDPR, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal data
• Restrict processing
• Object to processing for direct marketing
• Request data portability

To exercise these rights, contact us at support@belovedmoment.com. We will respond within the required legal timeframe.

Beloved Moment uses cookies to:

• Improve website functionality
• Understand how visitors use our site
• Enhance user experience

You may disable cookies in your browser settings; however, some site features may not function properly if cookies are disabled.

Beloved Moment is not intended for use by children under 13. We do not knowingly collect personal information from children. If a child provides us with information, please contact us to request removal.

We implement strong security measures to protect your information and content from unauthorized access, misuse, or loss. However, no online system is 100% secure. By using our services, you acknowledge this inherent risk.

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revision date. We recommend reviewing this policy periodically.

For any questions or concerns regarding privacy or your personal data:

Email: support@belovedmoment.com

Website: www.belovedmoment.com